Reference

Privacy Policy For Your ocean99 Account

ocean99 Privacy Policy explains how we collect, use and protect details linked to your account, device and wallet activity.

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ocean99 Privacy Policy For Your ocean99 Account
CONTACT YOUR WAY

Get Privacy Help Near Account Support

A clear contact path helps you ask about a Privacy Policy matter without explaining the same issue repeatedly.

Account request Use the support contact shown after sign-in when you want to ask about account…
Wallet record For a DANA, OVO, GoPay or QRIS data question, share the transaction date and…
Access concern If a device sign-in or account access decision concerns your personal data, contact support…
DATA HANDLING

How ocean99 Handles Policy Requests

Privacy work is connected to the account steps you can see, not hidden behind a vague statement.

Account details

We may collect your registration contact, phone verification result and sign-in history to maintain account access.

Payment references

When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we retain the payment reference and status…

Device signals

Browser and device signals can help us identify an unusual login or protect a phone verification step.

Cookie controls

Cookies can remember sign-in preferences and basic page settings.

Retention timing

We keep personal records only for the service, security or legal purpose described in the Privacy Policy.

Your request

You can ask what account data we hold, request a correction, question its use or ask about deletion through the…

Privacy Policy Answers For Indonesia

These Privacy Policy answers address the account and payment questions you may have before opening an ocean99 account. They explain the practical route for data access, correction, cookies, device checks and payment references, while keeping eligibility wording tied to local law. If your situation is not covered, use the account support contact and describe the record you want us to locate.

It covers personal details connected with registration, phone verification, sign-in, device signals, cookies, wallet records and support requests. It also explains why we use each category, how long we retain it and how you can ask about access, correction or removal where local law permits.

We use payment references, status and related account details to match a DANA or QRIS transaction with your account and answer a receipt question. We do not need your wallet password or full security code for a Privacy Policy request or payment-status check.

Yes. Send an access request through the signed-in account support route and include your registered phone or email. We may confirm account ownership before responding, then explain which records can be provided under the Privacy Policy and applicable local requirements.

Contact support with the inaccurate detail, the corrected value and the account contact attached to your registration. For a wallet reference, add the transaction date and status shown in your account. We may verify you before changing or annotating the record.

Yes. The Privacy Policy describes cookies used for sign-in preferences, page settings and security-related account behaviour. You can adjust browser cookie controls, but removing required cookies may sign you out or make a later phone verification step necessary.

Retention depends on the purpose: account access, payment matching, security or a legal requirement. We keep a record only while that purpose applies, then remove, anonymise or restrict it where practical and where local law permits.

Use the account support contact and state that your request concerns the Privacy Policy. Describe the decision, date and account step involved, such as phone verification or device access. We will identify the relevant process and explain the available response path.

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